Nelson's Jewelry

May we help you? Please call us at 815.459.2411.

Our Location
One Crystal Lake Plaza

(815) 459-2411

One Crystal Lake Plaza
Suite B2
Crystal Lake, IL 60014 (Map)

Store Hours
Mon 10:00 AM - 7:00 PM
Tue 10:00 AM - 7:00 PM
Wed 10:00 AM - 7:00 PM
Thu 10:00 AM - 7:00 PM
Fri 10:00 AM - 6:00 PM
Sat 10:00 AM - 5:00 PM
Sun 11:00 AM - 4:00 PM

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Terms and Conditions

Collection and Use of Personally Identifiable Information

At Nelson's, we are committed to protecting the privacy of our in-store customers and online users. Our website is generally available without the user having to provide any personally identifiable information. Personally identifiable information is defined by any information that could be used to identify a specific individual.  Nelson's Jewelry will guarantee your privacy and will not sell or rent your personally identifiable information to third-parties.

 

Trademarks and Copyrights

All trademarks, logos, service marks, and content on this website, including without limitation text, designs, graphics, images, and the selection and arrangement thereof are the property of nelsonsjewelry.com, its licencors, or other third parties and are protected by trademark, copyright, or other intellectual property laws. You may not use any trademarks, logos, services marks, or content on this website without the obtaining prior written authorization from the owner.

 

Security

Protecting your personal information is our first priority when it comes to servicing our customers. When you submit sensitive information as a part of an order, our website will transmit this data over an SSL encrypted channel to our web servers. Any of our secure pages will display the yellow padlock containing our SSL certificate information which can be inspected by our users at any time. Once your sensitive information reaches our offices, such information is only available to those individuals responsible for processing orders.

 

Website Errors

From time-to-time, our website may display pricing errors or an item that may no longer be in stock or may require a longer duration of time to deliver. Nelson's Jewelry does not guarantee pricing and availability of any/all items.  Pricing and availability are subject to change without notice.  Nelson's Jewelry may, at its sold discretion, decline to fulfill orders if such errors have occurred.

 

Consent to our Privacy Policy

By using our website, you agree to our privacy policy. From time-to-time we may update our privacy policy on this page and you may check back periodically for updates. Your continued use of this Web Site constitutes your consent to this privacy policy and any updates we may make in the future.
 

U.S. Currency Only

This website conducts business in U.S. currency only.

 

Return Policy

We want you to be absolutely satisfied with your jewelry purchase. If, within 30 days after receipt of your purchase you are not completely satisfied, return it for a full refund of the purchase price or replace it – no questions asked.  All products should be returned in the original state they were received. Products that have been specially ordered, modified (i.e. sized, engraved, etc.) or abused will not be accepted for refunds.

All sale items are sold as is and considered final sale. Sale items are not eligible for special order, refund or exchange. Refunds are made only to the purchaser of record, and in the exact method of original payment.

All Free Gifts with purchase must be returned with products that are to be refunded. Refunds are not granted to products that are not returned with the free gift.

Products returned without original packaging and/or with missing materials are subject to a restocking fee of 10%, not to exceed $100.00.